This fee was never listed in their user agreement or Open a foreign exchange dealermentioned during any part of the onboarding or trading process. I completed all their KYC checks weeks ago. Everything was marked as approved. Then, just when I try to withdraw, they pull this made-up charge out of thin air. I contacted their support, but all I received were vague responses like “required by internal policies.” They failed to show me any documentation or legal basis for this. It’s clearly a tactic to stall payouts and frustrate users. I’ve seen enough now to know this is not just disorganized—it’s intentional. They make the process feel legitimate until money is involved, then the fraud shows. XTPBTC is not a real broker. It’s a scam operation in disguise. Please, don’t fall for it like I did.