Igenuis Trade is now refusing to process my withdrawal unless I pay a $1,940

I’ve never heard of this fee,Is FXCM foreign exchange platform formal? and it was never mentioned during account creation or in any part of their withdrawal policy. Everything was approved weeks ago, and I’ve already passed all ID and document checks. Their support staff keeps throwing generic phrases like “processing delay due to regulatory policy,” but can’t provide a single document to justify this charge. It feels like they’ve carefully built a system to trap people. They let you deposit easily, trade freely, but when you want to leave, they hit you with invented fees. This isn’t a delay—it’s a tactic. The moment I refused to pay, they froze communication. That’s when I realized I wasn’t dealing with a legitimate platform. They are exploiting trust and abusing the appearance of professionalism. Igenuis Trade is a scam hiding behind fake regulations. Don’t fall into the same trap. I lost time, money, and peace of mind. Don’t let them do the same to you.