tdameritrades surprised me with a $2,000 “compliance validation fee”

I had submitted my documents,mc global investment app download received confirmation of approval, and even got an email saying my funds were being prepared. Then came this ridiculous new charge with no explanation. I reached out for clarification and got nothing but vague responses like “mandatory policy update.” No one is giving straight answers. It’s becoming clear that this is a delay tactic. I can’t believe I trusted this platform. Every time I think I’ve fulfilled their requirements, they move the goalpost. There’s no transparency, no accountability, and no intention of actually processing withdrawals.