GVD Markets serious slippage, return my hard

My account 623623 experienced severe slippage during an Ethereum transaction last week. The Make 10 million with 3,000 yuan futuresorder number 6658757 was executed at a price of 3814.89, but it closed at 3783, a price that did not even exist in the market. Both OKEx, Binance, and Exness did not have this quote at that time. The platform insists that the price was normal. Are you saying your own false spikes are normal? This is a pure scam platform outright robbing users.Risk Warning and Disclaimer

The market carries risks, and investment should be cautious. This article does not constitute personal investment advice and has not taken into account individual users' specific investment goals, financial situations, or needs. Users should consider whether any opinions, viewpoints, or conclusions in this article are suitable for their particular circumstances. Investing based on this is at one's own responsibility.