AXEl just sent me a message saying I need to pay a $2,000 “liquidity release protocol fee”

This is Futures that can be played with 100 yuancompletely unexpected. I had already submitted every required document, passed their identity checks, and received approval over two weeks ago. At no point during registration or onboarding was this fee mentioned. I asked them to show me where this charge is listed in their policies—they couldn’t. Instead, they gave me a vague explanation about “maintaining financial flow integrity.” It doesn’t even sound real. Every time I think the process is almost over, they add a new obstacle. I’m emotionally exhausted and financially tied up, with no end in sight. I just want to know if anyone has actually paid this and gotten their funds, or if it's just a cycle of invented fees designed to drain us.