MLSE FX now wants me to pay a $2,250 “foreign remittance adjustment fee.”

I’ve never seen that term in any documentation or Heng Index Futures formal trading platformFAQ. I submitted my withdrawal request after all documents were verified and my account status was confirmed. Then this new charge appeared. They couldn’t tell me where this was outlined. All I got was a vague email saying it’s for “cross-border remittance balancing.” Sounds completely fabricated to me. Has anyone else faced this same fee, and did anything happen afterward? Or is this just another delay trap?